Your privacy matters to us. This Privacy Policy explains how Human Performance collects, uses, and protects your personal and health information.
1. Information We Collect
- Personal Information: name, date of birth, contact details, payment information
- Personal Health Information (PHI): medical history, symptoms, labs, prescriptions, consultation notes
- Technical Information
2. How We Use Information
- Provide telehealth services
- Process payments
- Maintain medical records
- Improve platform
- Communicate with you
- Meet legal requirements
3. Data Protection & Sharing
We never sell your PHI. We follow HIPAA standards with secure storage, encryption, and restricted access.
- Licensed clinicians
- Pharmacies and labs
- Technology partners
- Payment processors
We do not share data for marketing without consent.
4. Cookies & Analytics
We use cookies to improve experience. You can manage cookies in your browser.
5. Your Rights
- Access your data
- Request corrections
- Request deletion (where allowed)
- Get a copy of records
- Opt out of communications
6. Security
We use encryption, secure servers, and limited access controls.
7. Data Retention
We retain data as required by law and operations.
8. Third-Party Links
We are not responsible for third-party privacy practices.
9. Children
Services are not intended for users under 18.
10. Updates
We may update this policy periodically.